Updated October 2026
Help • World Of Watches
Frequently Asked Questions
Quick answers about our six Gurgaon stores, the brands we carry, gifts, warranty and watch care. If you do not see your question, call or WhatsApp us.
Stores And Contact
Where are the World of Watches stores in Gurgaon?expand_more
World of Watches has six stores in Gurgaon: Ambience Mall (DLF Phase 3), Airia Mall (Sohna Road, Sector 68), MGF Metropolitan Mall (MG Road, Sector 25) and Worldmark (Sector 65). Ambience Mall and Airia Mall each have a World of Watches store, MGF Metropolitan Mall has two (Shop 41 and Shop 77), and Airia Mall also has a Tissot Boutique.
How do I contact World of Watches?expand_more
Call or WhatsApp +91 82874 87797. Every store page also has one-tap call, WhatsApp and directions buttons.
Which store is closest to me?expand_more
Our areas page lists Gurgaon and Delhi localities with the nearest World of Watches store for each, so you can pick the store that is easiest to reach.
Brands And Stock
Which watch brands can I find at World of Watches?expand_more
World of Watches has 22 brands, including Seiko, Tissot, Movado, Citizen, Titan, Timex, Fossil, Hugo Boss, Emporio Armani, Michael Kors, Daniel Wellington and more. See the brands page for the full list.
How do I check whether a watch is in stock?expand_more
Stock changes often and differs from store to store. Message us on WhatsApp or call the store you plan to visit, tell us the brand or style, and we will let you know.
Can I see a watch before I decide?expand_more
Yes. Come into any store, try the watches on and take your time. If you tell us what you are looking for before you arrive, we can have a few options ready.
Choosing And Gifting
Can you help me choose a watch?expand_more
Yes. Tell our team who the watch is for, how it will be worn and your budget, and they will show you what is available at the store.
Can I buy a watch as a gift?expand_more
Yes. Many customers visit us for gifts. Tell us the occasion and the person's style, and our team will suggest options. Our gifting pages have ideas by occasion and budget.
Invoice, Warranty And Offers
Will I get an invoice and warranty card?expand_more
Ask for the invoice and the manufacturer's warranty card when you buy, and keep both safe. Warranty terms are set by each brand, so please ask the store team about the brand you are buying.
Do you offer discounts or festive offers?expand_more
Offers change through the year, for example around Diwali and the wedding season. Call or WhatsApp your nearest store to ask what is on.
Can I order a watch without visiting a store?expand_more
Please call or WhatsApp us to ask. We can tell you what is possible for the watch you are interested in.
Repair And Watch Care
Do you offer battery replacement and watch repair?expand_more
We offer watch care such as battery replacement, strap changes and checks. For anything bigger, we tell you what the watch needs and the options before any work starts. Please call or WhatsApp first so we can confirm what we can do for your watch.
Do you service watches bought elsewhere?expand_more
Please call or WhatsApp us with the brand and the problem. We will tell you whether we can help at the store.
How long does a watch repair take?expand_more
It depends on the brand, the problem and the parts needed. We will tell you what to expect once we have looked at the watch.
Is there a watch repair or service price list?expand_more
Costs depend on the watch and the work needed, so we quote after looking at the watch. Our service charges page explains what affects the cost.
Need help?
Still have a question? Call or WhatsApp and we will help.